Welcome to the web site of Assist2Fund. In this section, we will explain our policy regarding any personal information you might supply to us when you visit this web site. As a matter of principle, Assist2Fund is committed to safeguarding your personal information obtained through our web site the same way we protect information obtained through any of our other delivery channels.
Assist2Fund respects your privacy. We are committed to safeguarding the privacy of information we may have about you as a customer or visitor to our web site. Assist2Fund recognizes that you may have reasonable expectations of privacy, and we recognize the importance of protecting that privacy.
Collection and Use of Customer Information
Assist2Fund collects, uses and retains information about you through our web site to identify and communicate with you. We collect and use this information to provide you with products and services that you initiate; to help us respond to specific questions that you ask; and to inform you about other financial services that may be of interest to you. We may also use this information to comply with certain laws and regulations that may apply to us, or to an affiliate, and to help us design or improve our products and services. As a general policy, Assist2Fund does not automatically collect or store information concerning visitors to our web site. We will however collect and store general information such as:
- The name of the domain from which you access the Internet (for example, msn.com if you are connecting from the Microsoft Network or aol.com if you are connecting from America Online).
- The Internet address of the web site from which you linked directly to our site, if any (for example, yahoo.com if you find us using the Yahoo search option.)
- The type of web browsing software you are using to view our site such as Netscape Communication or Microsoft Internet Explorer.
- The date and time you access our site.
In other instances you may choose to provide us additional information about yourself. For instance, you may request additional information by submitting us an e-mail or take an online training course. These applications may require a name, address, and other personal information from you to respond to your request.
Employee Access to Customer Information
All Assist2Fund employees are required to follow our privacy policy. This privacy policy provides that employees are obligated to keep customer information confidential and never to discuss or disclose such information inside or outside of Assist2Fund unless required to transact proper consulting business. This obligation continues once an associate has left our company.
Assist2Fund has policies and security procedures restricting associate access to personal client information to those associates with a business reason to know such information. We actively educate our associates to recognize the importance of client confidentiality and we may take appropriate disciplinary measures to enforce employee privacy responsibilities.
Protection of Information via Established Security Procedures
Assist2Fund maintains security standards and procedures to help prevent unauthorized access to confidential information about you. We update and test our technology to improve the protection of our information about you and to assure the integrity of our information.
Restrictions on Disclosure of Information
Internal access and sharing of information about you within various service divisions and affiliates occurs only to the extent appropriate to evaluate the services you currently have that are appropriate or to inform you of other services that may be of interest to you.
Maintaining Customer Privacy in Business Relationships with Third Parties
From time to time we contract with outside third parties and other businesses to perform specific services in support of our products. When it is necessary to provide confidential client information to a third party, the businesses and vendors that we select are expected to adhere to the same privacy standards and applicable laws and regulations as that of Assist2Fund. We require that these third parties agree to safeguard any information regarding a Assist2Fund client in accordance with our own privacy policies.
Specific Web Site Information
Browsers
We use strong encryption technology to protect the privacy of personal information supplied to us.
Cache Storage of Information
Internet browser software typically stores (caches) information from the web site being visited on the hard drive of the user. This means that information viewed or input during a visit to a web site can usually be viewed again by merely hitting the "BACK" button in your browser. Some web sites issue a "no-cache" command to browsers to prevent this temporary storage. To provide better service to you, our visitor, we do not send this command to the browser.
To better protect your personal information, you should clear your cache of information from your computer periodically. Instructions for clearing this cache are included on your browser.
Cookies
To provide you better service we may use a "cookie". A cookie is a small bit of information given to your browser by a web site, which can later be retrieved. A cookie is a way for a web site to recognize whether or not you have visited the site before. The cookie cannot be read by a web site other than the one that "set" the cookie. We use cookies for administrative purposes, such as where we store a password, or where you are able to customize the information you see. Recording cookies at such points makes your online experience easier and faster. Most of our cookies last only through a single visit. They do not read your hard drive or contain any information that you have not already provided. None will contain information that will enable anyone to contact you via telephone or e-mail. Your web browser can be set to inform you when cookies are set or to prevent them from being set.
E-mail
We preserve the content of your e-mail, your e-mail address and our response so that we can better serve you. Depending on the content of your e-mail, we may be required by existing laws and regulations to keep this information.
If you send e-mail to us, please remember that e-mail is not secure against interception. If your e-mail contains information that is very sensitive or includes personal information, you may want to send this information via postal mail.
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